Visa Credit Card Dispute Form
Please contact the credit union within 120 days of the date of transaction to dispute the charges appearing on your monthly statement.
This form can be faxed to 316-263-5757, or mailed to: TECU Credit Union, 6300 W. 21st Street North, Wichita, KS 67205.
Cardholder’s Name ____________________________________
Account Number ______________________________________
Transaction Amount _______________________
Purchase Date ___________________________
Merchant Name _________________________________________
Explanation of why you are disputing the charge(s):
_____________________________________________________________
_____________________________________________________________
_____________________________________________________________
_____________________________________________________________
What steps have been taken to resolve the dispute with the merchant (only if the cardholder participated in the transaction)
_____________________________________________________________
_____________________________________________________________
_____________________________________________________________
_____________________________________________________________
_____________________________________________________________
Please include copies of any pertinent documentation to help prove cardholder’s case (receipts, brochures, proof of return, etc.)
_____________________________________________
Cardholder Signature (on unauthorized transactions)