I was using the system and it prompted me to log on again. I had already provided my User ID and Security Code once before, so why did it ask again?
This is a security feature designed for your protection.
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If several minutes elapse without a request from you for anything from the home banking system (exclusive of Help), then the system ends your session and does not allow further transactions until you enter your user information again. This approach helps prevent others from performing transactions on your computer in the event that you forget to properly exit the system. See About Security for more information.
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